Cruisers' Priority Service Program

The ZMI Priority Service Program provides cruisers with a service network of four highly skilled boat yards located in North Carolina, Virginia, and Maryland.

Here’s How It Works.

 

All vessel work orders are stored in a shared database, so that your boat’s service history is easily accessed from any of the yards. In addition, maintenance alerts and records from WheelHouse Technologies are accessible from each location. Warranty coverage is provided seamlessly across all ZMI locations.

ZMI customers have the opportunity to qualify for the Priority Service Program each year based on the invoice total of work performed on their vessel during the calendar year (Jan 1st – Dec 31st). New customers can benefit immediately by pre‐paying toward future services.

Tier 1

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Any existing customer who has already spent more than $2,500 or any new customer who pre‐pays $500 toward services for the year immediately qualifies for Tier 1 benefits. 100% of the pre‐payment is applied to services invoiced.

Tier 2

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Any existing customer who has already spent more than $3,500 or any new customer who pre‐pays $750 toward services for the year. 100% of the pre‐payment is applied to services invoiced. Engine room inspection and oil sample will be invoiced and credited once annual billing reaches $3,500.

Tier 3

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Any existing customer who has already spent more than $5,000 or any new customer who pre‐pays $1,000 toward services for the year. 100% of the pre‐payment is applied to services invoiced. Engine room inspection and oil sample will be invoiced and credited once annual billing reaches $3,500. Annual WheelHouse subscription will be invoiced and credited once annual billing exceeds $5,000.